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PLEASE NOTE: Cancellations requests may be sent via email and will be approved as applicable and/or a service representative will call you to discuss.

Cancellation Policy


You may cancel your order, for any reason, and receive a full refund provided your order has not been shipped. Please note that a small percentage of orders cannot be stopped from shipping out of our warehouse even though they may not have physically left the premises. In these rare instances, the customer will be responsible for whatever shipping charges are incurred. 


Typically, most orders are filled and shipped within 24 to 48 hours from the time they are received. FLU can inform you of the status of your order and advise you whether or not the order can be canceled for a full refund. Once an item is shipped the terms of our Returns policy will take effect. We reserve the right to charge a restocking fee on any canceled orders. 



Return Policy

We offer a Satisfaction Guarantee on all orders. If your order does not exceed your highest expectations please email to see how we can correct any satisfaction issues.

Shipping Policy

All orders are shipped within 24 to 48 hours, sometimes even SAME DAY of you placing the order using USPS. Typical delivery time frame is between 2-5 business days.

All orders are shipped with tracking number so you can track it every step of the way!

Packages may be faced with delays beyond our control during holida

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